What is your Sales Persona?
In the world of sales, there are three distinct roles that are all essential for business development and a strong pipeline of new sales opportunities. Whilst traditionally, we may think…
Raving Fans: Your competitive advantage and the ultimate goal of your sales process
“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers is not enough anymore. If you really…
Conflict: Why do we need it? What is Healthy or Unhealthy? How do we manage conflict?
Conflict is an inevitable and normal part of working within a diverse team. It is natural to have different opinions or ways of approaching situations – if we all were…
Why the best leaders are also great coaches (and the happiest too).
Coaching has been used in the workplace for more than twenty years and is widely recognised as a valuable tool for employee development, retention, productivity, goal achievement and leadership effectiveness.…
Planning your highly successful and impactful Team Offsite in 2024…
Offsite Team Events: The most valuable activity in your organisation OR a disruptive waste of time and money? Let’s face it, team events or offsite meetings can be expensive and…