YOU DESERVE TO SHINE
SHINE Executive have been working with various industries and sectors to improve the people, processes and performance for over 15 years. Our consultancy, training and interim management services have helped thousands of Australian business achieve sustained success.
SOME OF THE AREAS WE CAN HELP WITH INCLUDE:
- Sales Leadership Coaching
- Sales Team Training
- Sales Conferences
- Sales Playbooks
- Interim Sales Management
- Trusted Advisory Sales
- Account Management
- Sales through Service Excellence
- Pitching and Tendering for business
- Creating a strong Value Proposition
- Call Centre training and scripting
- Building referral networks
- Developing a robust pipeline
- Overcoming objections
- High value activity management
- Understanding different buyer types
- Emerging Leaders
- Coaching for Performance
- Dealing with Change
- Managing remotely
- Personal Brand
- Sharing Values & Vision
- Managing Conflict
- Holding Difficult Conversations
- Developing others
- Effective communication
- Meeting management
- Self Care, Resilience and Stress Management
- Leadership activity management
- Creating a high performing team
- Building trust and psychological safety
- Goal setting and execution
- Bringing out the best in others
- Emotional Intelligence
- Employee Selection & Development
- Scaling for success
- Performance Management & Disciplinary action
- Culture Surveys
- Creating an aspirational Culture Vision & Culture Pack
- Leadership Action Planning
- Driving Change
- Employee Engagement & Retention
- Team Building
- Creating a High Performance Culture
- Becoming an Employer of Choice
- Service Leadership
- Service Excellence Playbook
- Customer Satisfaction Surveys
- Creating Raving Fans
- Customer Centric Mindset
- Customer Journey & Pivotal Touchpoints
- Professional Telephone Skills
- Dealing with difficult customer behaviour
- Complaint handling
- Communication skills – written and verbal
- Drivers of a Highly Satisfying Customer Experience
- Creating loyalty and trust
- Delivering a premium service proposition
- Positive, Can Do, Customer Focused Language
- Call Centre Scripting
- Active listening and persuasion
- Temporary, contract or permanent roles
- Interim Management or Sales Leadership
- Salary package benchmarking and advice
- Attracting A Class employees
- Workplace Health & Safety
- Efficiency and automation processes
- Cashflow Management
- Project Management
HOW CAN WE HELP?
The team at SHINE Executive are excited to help with your unique challenges. We're ready to roll up our sleeves and work with you to implement the strategies that will make a difference.
Please complete the enquiry form, and a member of the SHINE Executive team will contact you shortly.
P: 0423 936 090