What do they say about you after you’ve left the room?
In the world of business, which is built on strong interpersonal relationships we are always communicating - yet more than 90% of our communication is sub-conscious (which means that we…
The First Secret to Influence: Ask Great Questions & Listen
In business and life, our success is directly linked to our ability to connect with others and influence their beliefs or actions. Just as we can't play a game of…
Your Brain Health & Happiness Matters: High Performance Habits in the Information Age
In today's digital era maintaining brain health and happinessis more important than ever, due to the significant impact of technology on our mental, emotional and physical well-being. There are new…
The Legend of the Happy, Lazy & Incredibly Lucky Salesman – “Sir Lunchalot”
It may seem paradoxical but in my experience some of the most successful salespeople are not necessarily the ones who work the hardest. In the early stages of my career,…
What is your Sales Persona?
In the world of sales, there are three distinct roles that are all essential for business development and a strong pipeline of new sales opportunities. Whilst traditionally, we may think…
Raving Fans: Your competitive advantage and the ultimate goal of your sales process
“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers is not enough anymore. If you really…
Conflict: Why do we need it? What is Healthy or Unhealthy? How do we manage conflict?
Conflict is an inevitable and normal part of working within a diverse team. It is natural to have different opinions or ways of approaching situations – if we all were…
Why the best leaders are also great coaches (and the happiest too).
Coaching has been used in the workplace for more than twenty years and is widely recognised as a valuable tool for employee development, retention, productivity, goal achievement and leadership effectiveness.…
Planning your highly successful and impactful Team Offsite in 2024…
Offsite Team Events: The most valuable activity in your organisation OR a disruptive waste of time and money? Let’s face it, team events or offsite meetings can be expensive and…