Building Better Sales Habits:
Workshop Overview
This immersive program is designed to empower participants to develop confidence and capability in sales by mastering service-driven strategies that foster stronger relationships, expand the pipeline of opportunities, and deliver high-value outcomes. Through a deep dive into the sales cycle, participants will learn how to identify and execute the critical skills and actions required at each stage to create long-term success.
Focusing on the psychology of sales, this program highlights the importance of understanding customer needs and delivering tailored solutions that stand out from competitors. By building a growth-oriented mindset and refining essential sales habits, participants will leave with the tools to consistently exceed targets while working smarter, not harder.
Who Should Attend
This program is ideal for:
- Sales Professionals: Individuals looking to enhance their performance by developing stronger habits and service-oriented selling approaches.
- Sales Managers and Leaders: Leaders who want to coach and develop their teams to build long-lasting customer relationships and hit sales targets consistently.
- Customer-Focused Sales Teams: Teams that want to improve their ability to understand client needs and deliver solutions that lead to repeat business and referrals.
Key Learning Outcomes
By the end of the workshop, participants will:
- Develop a resourceful sales mindset, understanding that sales is about helping customers and that true service results in customer satisfaction and increased revenue.
- Master the sales cycle, identifying key steps from finding prospects to converting them into raving fans and leveraging advocacy for repeat business.
- Cultivate powerful habits that drive consistent and predictable success, focusing on high-value activities for better results.
- Enhance customer conversations, using active listening and needs-based approaches to build trust and uncover opportunities.
- Deliver service excellence, understanding the pivotal moments that impact customer satisfaction and how to create memorable WOW experiences.
- Build a personal brand and strengthen business development skills, from networking to outbound calling and engaging referral partners.
- Adapt to different personality styles, using the DISC framework to improve communication and working relationships.
- Manage time, energy, and activities, identifying high-impact tasks and prioritising them for better outcomes.
- Maintain resilience and self-care, understanding how to manage stress and sustain well-being while handling multiple priorities.