BLOG

“X factor noun / [singular] a special quality, especially one that is essential for success and is difficult to describe.”  Oxford Dictionary Our Shine X Factor Success series will help you to develop a wide range of strategic and interpersonal skills that are essential for success in today’s world.  

  • Data-Driven Decisions for Smart Sales Leadership: Unlocking the Power of Metrics for Growth Most Sales Leaders I've worked with have a strong understanding of what is happening within their team, which can be described as intuition or gut instinct. But relying on gut instinct alone isn't enough to drive sustainable sales growth. Great Sales Leaders know their numbers and then harness the power…
  • Why Difficult Conversations Are Acts of Care: Lessons from Crucial Conversations We’ve all experienced that moment where we know we need to have a difficult conversation with someone—a conversation that feels heavy, awkward, or even stressful. Whether it's providing feedback, addressing performance issues, or discussing a sensitive personal matter, it’s often easier to avoid it and hope things improve on their…
  • Fuel Your MOJO: Staying Energised, Passionate & Fulfilled at Work As we approach the end of the year, many of us are feeling the weight of a busy 12 months—deadlines, projects, and the ongoing juggle between work and life. It’s natural to feel a bit tired, maybe even burned out. But here’s the thing: protecting your mojo—your passion, energy, and…
  • Why Resilience Matters Even More in the Digital Age — and How Workplaces Can Support It In today’s hyper-connected world, resilience has become essential, not just on an individual level but as a core part of a healthy workplace culture. With the average person processing an astounding 76 gigabytes of information each day—more than our ancestors took in over their lifetimes—our minds and bodies are under…
  • Is Trust Missing in Your Workplace? Here’s How to Tell — and Why It Matters More Than You Think Trust in the workplace is like oxygen: when it’s present, it often goes unnoticed, but its absence is felt immediately and can suffocate collaboration, engagement, and productivity. Trust is foundational to every successful team, enabling individuals to work well together, innovate freely, and achieve shared goals. However, building and sustaining…
  • Sales Management: Balancing Results and Relationships in One of Business’s Toughest Roles Sales Managers have one of the most important and challenging roles in any organisation. Not only are they responsible for driving revenue and growth, but they’re also at the heart of team morale, motivation, and connection. It’s a high-stakes balancing act where they need to deliver results and build a…
  • Why Failure is a Gift (Even if it Doesn’t Feel Like One) Failure can sting, and it’s okay to acknowledge the emotions that come with it. But it’s not just the surface feelings of disappointment or frustration that hold us back—it’s the deeper, subconscious beliefs that failures can trigger. Many of us carry a core belief, formed in early childhood, that whispers…
  • Overcoming Imposter Syndrome: It’s Your Time to SHINE Have you ever felt like you don’t truly deserve your achievements, even when you’ve worked tirelessly for them? That persistent voice whispering, “What if I’m not good enough?” is all too common. It’s called Imposter Syndrome, and it affects even the most accomplished professionals, holding them back from embracing their…
  • Simplify to Amplify: Slow Down to Speed Up We’ve all been there. It’s the end of the year, and you’re running on fumes. Your to-do list feels endless, demands are coming from every direction, and no matter how much you do, it never feels like enough. You’re stretched thin, trying to be everything to everyone, and the adrenaline…
  • How Our Thoughts Shape Our Reality in Sales – And Life! Have you ever noticed how your mindset can transform a daunting task into something effortless? Nowhere is this more evident than in sales. At its core, sales is not about pushing products or services; it’s about creating connections, understanding needs, and delivering value. Yet, what often determines our success isn’t…