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“X factor noun / [singular] a special quality, especially one that is essential for success and is difficult to describe.”  Oxford Dictionary Our Shine X Factor Success series will help you to develop a wide range of strategic and interpersonal skills that are essential for success in today’s world.  

  • The Secret Fears of Salespeople: Understanding the hidden challenges they will never tell you When we think about the qualities of Salespeople, we would often stereotype them as: Confident Persuasive Having the gift of the gab Results focused Loving the thrill of the chase and closing big deals Thick skinned and resilient While most salespeople can relate to these qualities as being necessary for…
  • Four Levels of Salespeople Whether your organisation is a large corporation or a small business, there are typically four levels of salespeople within. Depending on the complexity and value of your services, different sales approaches may be required. Order taker: This base level is transactional and it is a relatively simple process, often handled…
  • The Power of the Sales Enablement Ecosystem "Sales Enablement" is a relatively new term which was created in 1999 by consultants to address a common issue amongst businesses, regardless of industry, location or company size. They found that regardless of industry, location or company size - organisational red tape and roadblocks prevented salespeople from focusing on what…
  • AI can’t replace you: The crucial role of human connection in business By now, most of us have experienced AI in our everyday life. When we use Face ID to open our phones, check out Netflix recommendations based on our preferences, ask Siri to get directions, make purchases on our cards that have security systems to protect us from scammers, or spell…
  • Provide TRANSFORMATION not INFORMATION I'm sure most of us would agree that there is NO shortage of information readily available to help us today.Whether you are looking for health & fitness, relationship, financial, productivity, career development or personal interests there is a plethora of information available at our fingertips.The paradox is that there are…
  • Why the People who hate Systems and Processes need them the most In any given business environment, there will generally be two types of people: Those who create systems and believe that if everyone just followed the process life would be much simpler - to just get it done and get it right. Those who see systems as unnecessary layers of complexity…
  • STOP Selling – START Helping (and watch your sales soar) People don't care about how much you know, until they know how much you care. Selling is not about YOU but about the person in front of you. Traditionally, Selling has been about trying to convince someone to buy a product or service through persuasion techniques or using smokescreens and…
  • Substance Over Shizzle: Authenticity & Mastery in a World of Hype In a world where flash often overshadows function, it's easy to get caught up in the Shizzle- the shiny, superficial aspects that grab attention but don't necessarily deliver value. Shizzlecan be seductive in a crowded market where everyone is trying to capture attention, making people stop and look, however it…
  • Is Your Sales Culture Setting Your Team Up For Success? Whether you know it or not, every business has its own Sales Culture, which can be loosely described as “how we do things around here”. It is the collective definition of beliefs, attitudes, behaviours, disciplines, and actions of the employees within your organisation. While it can sometimes be hard to…
  • Change Your Habits & Change Your Life "We are what we repeatedly do. Excellence then is not an act but a habit" Aristotle Good habits are the building blocks of our success. Bad habits can become the blockers of our success. The quality of our life depends on the quality of our habits as they shape our…