BLOG

“X factor noun / [singular] a special quality, especially one that is essential for success and is difficult to describe.”  Oxford Dictionary Our Shine X Factor Success series will help you to develop a wide range of strategic and interpersonal skills that are essential for success in today’s world.  

  • Best Practice Pipeline Management for Strong End-of-Year Results It's September already and the clock is ticking, with realistically only 3 months of peak sales activity remaining before December and the "silly season" kicks in.It's crunch time, and knowing your numbers becomes more crucial than ever to embed the activities and habits now that will ensure your future success.…
  • What is a Sales Playbook and Why Do We Need One in Our Business Now? At two months in, our 2025 Financial Year is still young, but the clock is ticking.Your sales targets are set, and your team are eager to succeed in delivering on their goals.Building positive momentum, clarity, confidence and consistency is key to full year success. This is the time to ensure…
  • Intentional team building that your people will LOVE (with RESULTS that matter) We all recognise the immense power of high performing, cohesive teams.They are not merely a "nice to have" but a critical driver of organisational success and can be the difference between merely surviving and thriving.Team building activities do more than just provide a break from the daily grind - they…
  • What is Positive Psychology and Why is it a Game Changer for Business? In today's business world, managing stress, conflict management, resilience and avoiding burnout or overwhelm are hot topics.We're all familiar with the mental health challenges we face, but what if there was a way to set our people up to thrive BEFORE these issues even arise?That’s where positive psychology comes in.…
  • The Secret Fears of Salespeople: Understanding the hidden challenges they will never tell you When we think about the qualities of Salespeople, we would often stereotype them as: Confident Persuasive Having the gift of the gab Results focused Loving the thrill of the chase and closing big deals Thick skinned and resilient While most salespeople can relate to these qualities as being necessary for…
  • Four Levels of Salespeople Whether your organisation is a large corporation or a small business, there are typically four levels of salespeople within. Depending on the complexity and value of your services, different sales approaches may be required. Order taker: This base level is transactional and it is a relatively simple process, often handled…
  • The Power of the Sales Enablement Ecosystem "Sales Enablement" is a relatively new term which was created in 1999 by consultants to address a common issue amongst businesses, regardless of industry, location or company size. They found that regardless of industry, location or company size - organisational red tape and roadblocks prevented salespeople from focusing on what…
  • AI can’t replace you: The crucial role of human connection in business By now, most of us have experienced AI in our everyday life. When we use Face ID to open our phones, check out Netflix recommendations based on our preferences, ask Siri to get directions, make purchases on our cards that have security systems to protect us from scammers, or spell…
  • Provide TRANSFORMATION not INFORMATION I'm sure most of us would agree that there is NO shortage of information readily available to help us today.Whether you are looking for health & fitness, relationship, financial, productivity, career development or personal interests there is a plethora of information available at our fingertips.The paradox is that there are…
  • Why the People who hate Systems and Processes need them the most In any given business environment, there will generally be two types of people: Those who create systems and believe that if everyone just followed the process life would be much simpler - to just get it done and get it right. Those who see systems as unnecessary layers of complexity…