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“X factor noun / [singular] a special quality, especially one that is essential for success and is difficult to describe.”  Oxford Dictionary Our Shine X Factor Success series will help you to develop a wide range of strategic and interpersonal skills that are essential for success in today’s world.  

  • The Head, Heart, and Hands: A Symbiotic Relationship for Success Have you ever set a goal, only to feel like you were spinning your wheels? Perhaps you knew the logical steps but couldn’t quite muster the emotional energy to take action. Or maybe you were fired up with enthusiasm but lacked a clear plan. This is where the head, heart,…
  • The Lonely Truth About Leadership: Finding Strength in Connection Leadership is often portrayed as a position of power and prestige, where confidence and decisiveness are second nature. Yet, behind the polished exterior, many leaders face an often-overlooked reality: leadership can be a lonely place. The Weight of Always Being Strong Leaders are expected to have the answers, to steer…
  • The Business Case for Joy: Why Happiness Matters and Starts with YOU In the hustle and bustle of professional life, joy and happiness can sometimes feel like optional extras—things we’ll get to once the deadlines are met and the targets are hit. But here’s the thing: happiness isn’t just the cherry on top of success; it’s one of the main ingredients. Arthur…
  • The Power of 1%: How Consistency Drives Success Over Time In a world that often celebrates overnight success stories, it’s easy to overlook the incredible power of small, consistent improvements. The principle is deceptively simple: improve by just 1% every day. Over time, those small, steady gains compound into extraordinary outcomes. The science backs this up. Neuroscience reveals that consistent…
  • Data-Driven Decisions for Smart Sales Leadership: Unlocking the Power of Metrics for Growth Most Sales Leaders I've worked with have a strong understanding of what is happening within their team, which can be described as intuition or gut instinct. But relying on gut instinct alone isn't enough to drive sustainable sales growth. Great Sales Leaders know their numbers and then harness the power…
  • Why Difficult Conversations Are Acts of Care: Lessons from Crucial Conversations We’ve all experienced that moment where we know we need to have a difficult conversation with someone—a conversation that feels heavy, awkward, or even stressful. Whether it's providing feedback, addressing performance issues, or discussing a sensitive personal matter, it’s often easier to avoid it and hope things improve on their…
  • Fuel Your MOJO: Staying Energised, Passionate & Fulfilled at Work As we approach the end of the year, many of us are feeling the weight of a busy 12 months—deadlines, projects, and the ongoing juggle between work and life. It’s natural to feel a bit tired, maybe even burned out. But here’s the thing: protecting your mojo—your passion, energy, and…
  • Why Resilience Matters Even More in the Digital Age — and How Workplaces Can Support It In today’s hyper-connected world, resilience has become essential, not just on an individual level but as a core part of a healthy workplace culture. With the average person processing an astounding 76 gigabytes of information each day—more than our ancestors took in over their lifetimes—our minds and bodies are under…
  • Is Trust Missing in Your Workplace? Here’s How to Tell — and Why It Matters More Than You Think Trust in the workplace is like oxygen: when it’s present, it often goes unnoticed, but its absence is felt immediately and can suffocate collaboration, engagement, and productivity. Trust is foundational to every successful team, enabling individuals to work well together, innovate freely, and achieve shared goals. However, building and sustaining…
  • Sales Management: Balancing Results and Relationships in One of Business’s Toughest Roles Sales Managers have one of the most important and challenging roles in any organisation. Not only are they responsible for driving revenue and growth, but they’re also at the heart of team morale, motivation, and connection. It’s a high-stakes balancing act where they need to deliver results and build a…